Your Questions. Clearly Answered.
Everything you need to know about TMS — the all-in-one tailoring management software engineered for modern boutiques, designer ateliers and garment workshops.
Platform & Architecture
What is TMS (Tailoring Management Software)?
TMS is an all-in-one tailoring and boutique management platform designed specifically for tailor shops, bridal studios, designer boutiques, and garment workshops across India. It connects order booking, measurement logs, production tracking, staff attendance, payroll, GST billing, dispatch, and an optional customer storefront in one integrated system.
Is TMS only for custom tailoring or also for ready-to-wear / alteration shops?
TMS supports custom stitching, made-to-order bespoke tailoring, ready-to-wear boutique sales, alteration services, and bulk garment production. You can activate only the modules relevant to your business type.
Is TMS built for India's tailoring industry norms?
Yes. TMS is engineered India-first: native INR billing, GST-ready invoices with HSN/SAC codes, WhatsApp pickup notifications, piece-rate wages for master karigars, and support for Hindi and English interfaces.
Can I use TMS for multiple branches or central workshops?
Yes. TMS includes multi-outlet management. Owners can oversee multiple boutique showrooms and routing orders to a central workshop floor from a single unified master dashboard.
Is each business's data completely isolated and secure?
Yes. TMS runs on an enterprise-grade multi-tenant architecture where your client profiles, measurements, orders, and financial records are completely private and isolated to your workspace.
Can I access TMS from mobile devices, tablets and desktop?
Yes. TMS is cloud-based and accessible from any web browser on Mac, Windows, iPad, or Android tablets, plus includes a dedicated Android app for workshop staff and masters.
Modules & Features
Do you have an Android app for workshop staff and tailors?
Yes. TMS provides an intuitive Android app for master tailors and karigars. They can view assigned garment tasks, log progress (cutting, stitching, finishing), and submit attendance without paper registers.
How does staff attendance and payroll tracking work?
TMS supports attendance tracking via app check-in, geofence, or admin manual entry. For payroll, it seamlessly calculates fixed monthly salaries, daily wages, or per-piece stitching rates with advance payment adjustments.
Can I import my existing customer list and measurement history?
Yes. You can bulk-import customer contact lists and master data from Excel/CSV spreadsheets. Our onboarding team also provides free assistance during your migration.
Can I manage custom measurements and photo attachments for garments?
Yes. TMS supports custom measurement templates for blouses, lehengas, suits, shirts, trousers, sherwanis, and gowns. You can also upload fabric swatches, reference sketches, and customer photos directly to the order.
Can we send automatic WhatsApp order updates to customers?
Yes. You can trigger automatic WhatsApp messages for order booking confirmation, trial date reminders, garment ready for pickup alerts, and digital invoice payment links.
Can I manage fabric and inventory stock in real-time?
Yes. Track meters of fabrics, lining rolls, buttons, zippers, laces, and threads in real-time. TMS automatically deducts material when garment job cards are generated and warns you on low stock.
How does the design catalog and style builder work?
You can showcase collar shapes, necklines, sleeve cuts, embroidery patterns, and suit lapels on tablet or screen so clients can visualize their outfits and finalize styles easily.
Does TMS support barcode or QR-code garment job slips?
Yes. Every garment job card gets an individual QR code / barcode tag that tailors can scan to pull up exact measurements and job specifications instantaneously.
Pricing & Billing
Is there a free trial available?
Yes. We offer a 14-day free trial with full feature access and no credit card required. You can set up your boutique, create real orders, and experience the workflow before deciding to subscribe.
What payment options and billing cycles do you offer?
We offer Monthly and Yearly billing cycles in INR (Indian Rupees). Yearly plans include a 20% discount. Payments can be made securely via UPI, Net Banking, Debit/Credit Cards, or Razorpay.
Can I upgrade, downgrade or cancel my plan at any time?
Yes. You have total flexibility to change your plan or add more users as your team grows. There are no lock-in contracts or cancellation penalties.
Does the subscription include GST invoices and tax filing support?
Yes. TMS produces compliant GST tax invoices, shows CGST/SGST/IGST breakdowns, and lets you export monthly sales and tax reports for your CA or GST filing.
Onboarding & Support
How long does onboarding take?
Most boutique owners get started within 1 to 2 days. Setup is straightforward, and our team provides a personalized 30-minute video walkthrough to train your team.
What support channels are available if I need help?
We offer dedicated WhatsApp support, phone support during business hours (Monday to Saturday, 9:30 AM to 6:30 PM IST), and remote screen-sharing assistance.
Do you provide training for master tailors who are not tech-savvy?
Yes. The staff app is designed with large icons, minimal text, and high visual clarity in Hindi and English so master tailors can use it comfortably on day one.
Can your team assist in importing existing paper measurement books?
Yes. Our dedicated onboarding executive will help you convert and enter your active customer measurements so you have zero downtime.
What is the best way to get started?
Click "Book a Demo" or message us on WhatsApp. Our product specialist will schedule a live demonstration tailored to your exact studio operations.
Data & Security
Where is our tailoring business data stored and backed up?
All data is stored in secure Indian data center facilities with 256-bit SSL encryption, automated daily off-site backups, and 99.9% guaranteed uptime.
Can my staff see my profit margins or financial reports?
No. TMS features role-based access control. Tailors and karigars only see the job cards assigned to them, while financial data, supplier costs, and net revenue are strictly restricted to owners and managers.
Can I export my business data if I ever choose to leave?
Yes. You retain complete ownership of your customer list, measurement cards, invoices, and ledger history. You can export everything to Excel or CSV at any time with one click.
General
What devices and hardware (printers, barcode scanners) are compatible?
TMS works seamlessly with standard thermal receipt printers (2-inch and 3-inch Bluetooth / USB), standard A4/A5 laser printers, and standard USB/Bluetooth barcode scanners.
Does TMS work without high-speed internet?
Yes. TMS is engineered to load smoothly even on typical 3G/4G mobile connections. The staff Android app can cache offline jobs and sync when the connection resumes.
Can we customize invoice templates with our boutique logo?
Yes. You can upload your business logo, customize header details, add payment QR codes (UPI), and include terms and conditions on all printed receipts and WhatsApp PDFs.
How does TMS help increase repeat customer orders?
TMS tracks purchase history, anniversary/birthday milestones, and measurement updates, allowing you to send targeted seasonal offers and festival greetings directly via WhatsApp.
Can't find the answer you're looking for?
Talk directly to our product specialists. We'll be happy to assist with any questions about TMS.